Your privacy is important to us. It is Grant Buddy’s policy to respect your privacy regarding any information we may collect from you across our website www.grantbuddy.com.au
This Privacy Policy explains how www.grantbuddy.com.au which is owned by Square Digital Pty Ltd ABN 34 608 413 609 deals with privacy issues relating to personal information which is provided by a person or entity (‘User’) who uses the www.grantbuddy.com.au website.
Please email Grant Buddy at info@squaredigital.com.au if you have any queries about your Personal Information, how we deal with your Personal Information or would like to amend or otherwise delete your Personal Information.
We are bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (subject to exemptions that apply to us under that Act). We may, from time to time, review and update this policy, including taking account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recently updated policy. Your privacy matters to us, so whether you are new to www.grantbuddy.com.au or are a long-time user, please take the time to get to know our practices.
This Privacy Policy will describe:
By using the www.grantbuddy.com.au Platform a User consents to the privacy practices as disclosed in this Privacy Policy noting that personal information about the User may be collected by www.grantbuddy.com.au or its Associates and relevant third-parties in accordance with this Privacy Policy:
When you visit www.grantbuddy.com.au, our servers may automatically log standard data provided by your web browser. This data is considered “non-identifying information” as it does not personally identify you on its own. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details. This information is used to improve our services, diagnose technical issues, and ensure the security of our website.
We may ask for personal information, such as your name, email address, phone number, and postal address. This data is considered “identifying information” as it can personally identify you. We collect this information only when necessary to provide a service, process your requests, or improve our services. We ensure that your consent is obtained before collecting any personal information, and you are informed about the purpose of its collection
We collect information by fair and lawful means, with your knowledge and consent. This may include information you provide directly when filling out forms on our website or indirectly through automated technologies like cookies and web beacons. We also ensure transparency by informing you why we’re collecting your data and how it will be used. You have the right to refuse our request for information, with the understanding that we may be unable to provide some of your desired services without it.
We may use a combination of identifying and non-identifying information to understand our visitors, how they use our services, and how we may improve their experience on our website. This information helps us to analyse trends, administer the site, track users' movements around the site, and gather demographic information. Aggregated and anonymised versions of this information may be shared with partners, advertisers, or others for various purposes.
www.grantbuddy.com.au will use the User’s personal information for the primary purpose of providing the User with the service or offers in relation to the service. To provide the service to the User, www.grantbuddy.com.au on-sell the User’s personal information to relevant third party businesses to obtain a quote for the User.
We may send you direct marketing communications and information about products and services that we consider may be of interest to you. These communications may be sent in various forms, including telephone, mail, SMS or email, in accordance with applicable marketing laws, such as the Spam Act 2004 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time, you may opt-out of receiving marketing communications from us by contacting us (details below) or by using the opt-out facilities provided (e.g. an unsubscribe link), or by contacting us using the details below. We will then ensure that your name is removed from our mailing list.
www.grantbuddy.com.au will receive remuneration for providing User’s personal information and data to relevant third party businesses or participating suppliers.
These rights to use your data extend to grantbuddy.com.au for an indefinite period of time. Ownership and distribution of your personal information to 3rd parties will be at the discretion of www.grantbuddy.com.au until you unsubscribe or opt-out.
We only retain personal information for as long as necessary to provide a service or to improve our services in the future. We ensure your data is protected within commercially acceptable means to prevent loss, theft, unauthorised access, disclosure, copying, use, or modification. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security. Our data retention and destruction policies are aligned with legal obligations and best practices to ensure compliance and protection of your information.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site and serve you content based on preferences you have specified. If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, understanding that we may be unable to provide you with some of your desired services without them. This policy covers only the use of cookies between your computer and our website; it does not cover the use of cookies by any third-party services we use on our site.
We may use third-party services for www.grantbuddy.com.au and marketing activities. These services may access our data solely for performing specific tasks on our behalf. We do not share any personally identifying information with these services without your explicit consent and do not give them permission to disclose or use any of our data for any other purpose.
www.grantbuddy.com.au on-sell the Users personal information to relevant third-party businesses. www.grantbuddy.com.au is not responsible for the privacy practices and policies for websites and applications not owned or managed by grantbuddy.com.au. It is the Users responsibility to be familiar with and understand the privacy policies of other third-party sites.
We will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose. However, we may cooperate if we believe the requested information is necessary and appropriate to comply with legal processes, protect our rights and property, ensure the safety of the public and any person, prevent a crime, or prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.
www.grantbuddy.com.au does not knowingly target or collect personal information from children under the age of 18. As a parent or guardian, please contact us if you believe your child is participating in an activity involving personal information on our website, and you have not received a notification or request for consent. We take children's privacy seriously and will promptly delete any such data if we learn it has been collected without verified parental consent.
This privacy policy only covers Grant Buddy’s own collecting and handling of data. We only work with partners, affiliates, and third-party providers whose privacy policies align with ours; however, we cannot accept responsibility or liability for their respective privacy practices. grantbuddy.com.au may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.
At our discretion, we may update this policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via www.grantbuddy.com.au. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around data and personal information. We encourage you to review this policy periodically for any updates or changes.
As our users, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you and how it is processed. You are entitled to correct and update any personal information about you and to request this information be deleted. You are entitled to restrict or object to our use of your data while retaining the right to use your personal information for your purposes. You have the right to opt-out of data about you being used in decisions based solely on automated processing. Feel free to contact us if you have any concerns or questions about how we handle your data and personal information.
If you believe your privacy has been breached by us, have any questions or concerns about our Privacy Policy please, contact us using the contact information below and provide details of the incident so that we can investigate it. We have a formal procedure for investigating and dealing with privacy breaches. Once the Privacy Officer receives a complaint, whether it is in writing or verbal means, the Privacy Officer will commence an investigation with the relevant business unit from which the alleged breach stemmed. The investigator will endeavour to determine the nature of the breach and how it occurred. We may contact you during the process to seek any further clarification if necessary.
If a breach is found, the Privacy Officer will escalate the matter to management so that the process can be rectified to prevent any further breaches from taking place. We will also contact you to inform you of the outcome of the investigation. We will endeavour to resolve all investigations within a reasonable time.
We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.
Please contact our Privacy Officer in writing at:
USE OF THIS SITE MEANS THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY. YOUR CONTINUED USE INDICATES YOUR AGREEMENT TO THE CHANGES.
Updated 19/09/2024